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Where we have helped and what people have to say...Industries we have helped in the past:
What our clients are saying:
Perficency has helped us to realize the value that we bring to our clients and to use more effective language to convey this in our communications during proposal opportunities. Instead of trying to sell our services, we now approach these as opportunities to solve problems. This allows us to maintain control of the process and has shown immediate improvements in our success in winning new business. In reviewing our work with Perficency over the last 15 months some of the shifts we have seen…
- More confidence in OUR process of engaging new clients. In the past we would just go down the road they want us to do (and then cut price). - We are better at standing out, being different, not sounding like everyone else.
- We don’t get emotionally attached to new business opportunities. - In past, we would have “flavor of the year” consultant come in, and eventually it would fizzle out.
- Old mindset was “Don’t screw anything up and lose any clients.” No one knew how to get new clients. We now have more of a culture of trying to increase business.
- We now have a process, and more confidence. We now feed off each other, sharing our efforts to develop new biz. We are no longer frustrated by “what isn’t happening” and feel more in control of our own destiny. - $500k of new biz this past year (more than ever).
- Net revenue up 10% (where growth has been flat for the last few years). - More open communication between team, especially with leads / new opportunities. More sharing around new opportunities, how to approach, collaboration, conversation. Less of people just doing things on their own.
- Neal Clements, Partner, RJ Pile
Perficency has changed our business culture. Everyone who works with clients now has a sales mentality. I have watched the program evolve for 6 months. I am convinced this is the way to sell. There is already $5 million of new business in the pipeline. I believe if it weren't for Perficency, we would have about $500,000 in the pipeline at the most. I am confident we will reach our goal of more than double our sales from the last year because of our work with Perficency. There is another element that is going on when you embrace this system; it is the self confidence and total control that is not usually prevalent in the old way of selling. But there is an added benefit; this process extends to your way of dealing with other things in business, employees and even outside the business environment. I believe learning and using the process brings a kind of emotional balance to everything you do. It is a combination of self-awareness, honesty, communication, intelligence and self confidence in dealing with your business, life and people surrounding both. Roseanne Luth, President
Fit Pregnancy at American Media
“After working with Maryann at BabyCenter.com, I have hired her on numerous occasions for training my sales team at Fit Pregnancy/Mom & Baby/Fitpregnancy.com. I have seen both immediate and sustained behavior changes in my reps that have resulted in revenue growth that I can directly attribute to Maryann's training. She has given us a toolbox full of language, process and timing recommendations that we have all embraced to the betterment of both our professional and personal lives. I cannot recommend Maryann and Perficency highly enough and would gladly discuss in more detail in person.” -Deb Mignucci, VP Publisher, Fit Pregnancy at American Media
I was already leading a district of high caliber reps, in the top 10% of the company, but somehow I knew there was a way to get my team to the next level. During the first months of our work with Perficency, we had our best Quarter ever; up 20% at a time when company revenue was down 20% across the board. For two years we were ranked 20th in the company. Since beginning our work with Perficency, we have moved to #2 in the company. Perficency’s approach has also enabled us to retain reps that I believe I was at risk of losing (at a cost to the company of $100,000 each to replace them), and I feel even better equipped to attract new, high-level talent to our district. As our business model continues to evolve, Perficency's focus on continual reinforcement of our Thinking, Language and Process is an essential tool to keep us focused on the right kind of prospects and business development activities. Dan Lippold, District Manager
Perficency's work with our inside and outside sales organizations helped us create a customized and repeatable client engagement process that takes into account the psychological and human elements as well as the more traditional business elements of selling. They do an excellent job dealing with both the streamlining of sales processes and caring for the 'headspace' of our people. They have given our people tools to better combat commoditization, to retain control of the sales cycle and to personally achieve. I have appreciated Perficency's approach which is designed for sustainability and not just the typical 'quick fix' approach to training and development. Roger Nunn, Executive Vice President Worldwide Sales and Marketing Our Northern California District came in 2nd in the nation. For the first time, we hit our sales and GP objectives for the whole group this year. During a period of exciting and tremendous change at GBC, I feel the training that Perficency provided my Northern California reps has had a substantial psychological and quantifiable upside both individually and as a team. The establishment and reinforcement of the reps self-perception and worth has allowed them to step back, realize their own value and communicate at a higher level within an organization. Don Maroney, District Manager If you have any interest and are open to exploring how Perficency may be able to support you and / or your organization to generate sustainable changes, reach out to us at 760-402-6285 or ray.green@perficency.com |
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6311 Westfield Boulevard, Suite 205, Indianapolis, Indiana 46220 | tel 760.402.6285 |
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